Data Protection
ez777 Privacy Policy — Your Data, Our Responsibility
This Privacy Policy explains what personal information ez777 collects, how it is used, and the measures we take to keep it secure for every player in Bangladesh.
Introduction
ez777 ("we", "us", "our") operates the online gaming platform available at ez777.asia. We are committed to protecting the privacy and personal data of everyone who uses our Platform, whether as a registered player or as a casual visitor. This Privacy Policy sets out the types of personal information we collect, the purposes for which we process it, the parties with whom we may share it, and the rights available to you in relation to your data.
By accessing ez777.asia, creating an account, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform. Questions about this Policy may be directed to [email protected].
This Policy applies to all personal data processed by ez777 in connection with the services offered at ez777.asia, including data collected via the website, mobile browser, and any communications between you and our support team. It does not apply to third-party websites linked from our Platform; those sites operate under their own independent privacy policies.
Privacy at a Glance
The six principles below summarise how ez777 handles your data. Full details are in the sections that follow.
All data transmitted between your device and ez777 servers is protected by SSL encryption. Your login credentials and payment details are never sent in plain text.
ez777 does not sell, rent, or trade your personal information to third-party marketers. Your data exists solely to operate and improve your gaming experience.
We process your data only on lawful bases: contract performance, legal obligation, legitimate interest, or your explicit consent. We do not process data for undisclosed purposes.
You have the right to access the personal data we hold about you and to request corrections at any time by contacting our support team.
ez777 uses essential and analytics cookies. You may adjust non-essential cookie preferences through your browser settings at any time without affecting core Platform functionality.
For any privacy-related question, data access request, or deletion request, contact our dedicated support team at [email protected].
1. Information We Collect
We collect personal information through your direct interactions with ez777 and automatically through your use of the Platform. The categories of data we collect are outlined below.
2. How We Use Your Information
We use your identity, contact, and financial data to create and manage your ez777 account, process deposits and withdrawals, verify your identity in accordance with our KYC obligations, and deliver the gaming and betting services you have requested. This processing is necessary for the performance of our contract with you.
We process your data to comply with applicable legal and regulatory obligations, including anti-money laundering requirements, age verification duties, and fraud prevention. Where required by law, we may share your information with regulatory bodies or law enforcement agencies in Bangladesh. This processing is necessary to fulfil our legal obligations.
Technical and usage data is processed to monitor for suspicious activity, identify potential account breaches, prevent bonus abuse, detect collusion or bot usage, and maintain the integrity of the games and betting markets offered on the Platform. This processing is in our legitimate interests as an operator and in the interests of all honest players.
Usage and financial data is processed to power our responsible gaming tools, including deposit limit enforcement, session time monitoring, and self-exclusion management. This processing serves our legitimate interest in preventing gambling-related harm and may also be legally required under applicable player protection obligations.
3. Disclosure of Your Information
ez777 does not sell your personal information. We may share it only in the limited circumstances described below.
We engage third-party service providers who assist us in operating the Platform, processing payments (including bKash, Nagad, and Rocket integrations), conducting KYC checks, providing customer support infrastructure, and analysing Platform performance. These providers are contractually bound to process your data only as instructed by ez777 and to implement appropriate technical and organisational security measures.
We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts in Bangladesh where we are legally required to do so, where disclosure is necessary to comply with a legal obligation, or where disclosure is necessary to protect the rights, property, or safety of ez777, our players, or the public.
In the event that ez777 undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred to the relevant successor entity. We will notify affected players via the Platform or by email prior to any such transfer and will ensure the successor entity is bound by privacy obligations at least equivalent to those in this Policy.
ez777 will never share your personal data with advertising networks, social media platforms, or data brokers. Any sharing with service providers is strictly limited to what is necessary to deliver our services to you, and all providers are subject to contractual confidentiality obligations.
4. Cookies and Tracking Technologies
ez777 uses cookies and similar technologies to ensure the Platform functions correctly, to remember your session and preferences, and to analyse aggregate usage patterns that help us improve the service.
Essential cookies are strictly necessary for the Platform to operate. They maintain your login session, enable navigation between pages, and support secure payment processing. These cookies cannot be disabled without impairing core Platform functionality. They do not collect personal information for marketing purposes and are retained only for the duration of your session or for a short period thereafter.
Analytics cookies collect anonymised data about how visitors interact with the Platform — which pages are visited most frequently, how long sessions last, and where users arrive from. This information is used only in aggregated, anonymous form to improve Platform design, content, and navigation. You may disable analytics cookies through your browser settings. Disabling them will not affect your ability to play games, place bets, or withdraw funds.
5. Data Security
ez777 implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, password hashing using industry-standard algorithms, restricted internal access controls, regular security reviews, and staff training on data handling obligations.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your account has been compromised — for example, if you notice unfamiliar login activity — please contact our support team immediately at [email protected] so that we can take prompt protective action.
You are responsible for keeping your account password and any one-time passcodes confidential. Do not share your credentials with any third party. ez777 support staff will never ask for your full password. If you suspect your credentials have been compromised, change your password immediately and notify our support team.
6. Data Retention
We retain your personal data for as long as your ez777 account remains active and for a period thereafter as required by applicable law or as necessary to fulfil the purposes described in this Policy. Financial transaction records and KYC documentation are retained for a minimum of five years following the last transaction on your account, in accordance with anti-money laundering obligations applicable in Bangladesh.
When an account is closed, we will delete or anonymise personal data that is no longer required, subject to any legal retention obligations. Certain data — including transaction records, KYC documents, and correspondence related to disputes or investigations — may be retained for up to seven years after account closure. Data retained solely for legal compliance is not used for any other purpose during the retention period.
7. Your Rights
As an ez777 account holder or Platform visitor, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].
You have the right to request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format within a reasonable timeframe. Where technically feasible, we will supply data in a machine-readable format to assist with portability to another service if you request it.
You have the right to request correction of inaccurate personal data we hold about you. You also have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Deletion requests will be assessed individually; data required for legal compliance cannot be deleted until the applicable retention period expires.
You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. You also have the right to request that we restrict processing of your data while a correction or objection request is being considered. We will assess all such requests and respond within a reasonable timeframe. Where we are unable to comply with an objection, we will explain why.
8. Children's Privacy
ez777 is strictly an adult platform and is not directed at or intended for use by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered with ez777, please notify us immediately at [email protected].
9. Updates to This Privacy Policy
ez777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via the Platform or by email to the address associated with their account prior to the changes taking effect. The date at the top of this Policy reflects when it was last revised.
Your continued use of ez777 after any Policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how we protect your personal data. Archived versions of previous policies are available on request from our support team.
Contact and Privacy Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how your personal information has been handled, please contact the ez777 privacy team. We aim to respond to all requests within 10 business days of receipt.
Email us at: [email protected]